Effective January 1, 2016
We may need to update this page in compliance with the Ontario privacy law. Please review this page before making your purchase to make sure you understand and agree with our policy.
PERSONAL IDENTIFICATION INFORMATION
What we collect: include but not limited to name, contact info (email, physical address, phone number, etc.), demographic (location, age, interest, etc.), and other information relevant to our special offers or surveys.
What we do with the collected information:
- To help us process your transactions and serve you well. We send out notifications to keep you updated about the status of your order.
- To reach out to you about your invaluable feedback and keeping you informed about your topics of interest.
- To run promotion, contest, survey, updates, etc.
- For internal record keeping to continuously improve our products and services, process, customer service, and online user experience.
You may opt out from our email newsletter by clicking the Unsubscribe hyperlink at the bottom of the email newsletter.
You cannot, however, opt out from any order status notification and customer satisfaction emails.
In circumstances where you allow us to take pictures of you with or without our products, you release consent to allow us to your pictures in our promotional materials.
NON-PERSONAL IDENTIFICATION INFORMATION
What we collect: include but not limited to demographic (location, age, interest, etc.), browser IP, operating system, internet service providers, and other similar technical information.
How we collect the information: LuvAvenue.com
What we do with the collected information: to continuously improve our products and services, process, customer service, and online user experience.
WEB BROWSER COOKIES
Luv Avenue site may use caching and cookies to enhance user experience.
A cookie is a small file which, by permission, is placed in your computer hard drive. It will remember information about your preferences such as pages you find useful. It then allows web applications to cater to your individual needs, likes and dislikes. A cookie will not give us access to your computer or any undisclosed information. Most web browsers automatically accept cookies. You may modify the settings to decline them, but this may prevent the site to function fully for your advantage.
Luv Avenue uses Google Analytics for website statistics analysis. We track traffic log cookies solely for analysis, to monitor and analyze page usage so we can improve our website to serve you better.
Luv Avenue may use Google Adwords re-marketing tracking cookie. This means when you visit LuvAvenue.com, Google will serve you ads by Luv Avenue (special promotion or what not) across the internet, specifically on the Google Content Network (GCN). If you would like to opt out, please visit Ads Preferences Manager
We are committed to protect your information. We work hard to safeguard our site against unauthorized access. We adopt secure data collection, storage, and processing practices. We use secure server and trust our payment management to PayPal. All credit information is encrypted. PayPal is PCI DSS compliant.
Our site may contain links to other websites. Please note that we do not have any control over them. Therefore, Luv Avenue is not responsible for your information security when you click on those links and leave our website. You should always be cautious and check the privacy statement of the linked sites.
Luv Avenue does not sell, trade, or rent your personal identification information. Luv Avenue will only share information with service providers for problem resolution or if required to do so by law.
We may share non-personal identification information with trusted third party such as Google Analytics and Adwords for analytical and re-marketing by Luv Avenue only.
If you have any questions, please contact us. Thank you.